Uninstalling the BCS on Windows

• Navigate to your C:\ drive.
• Open the Program Files (x86) directory.
• Locate and open the folder named Visualware BCS. If this folder does not exist, then BCS is likely not installed on your system.
• Double-click bcs-uninstall.exe to completely remove the BCS installation from your computer.
• Some older installations do not have bcs-uninstall.exe. If this applies, scroll down to step two below.

This step only applies if a file named bcs-uninstall.exe does not exist in the BCS installation directory.

To Stop the Service:

• Press Windows key + R.
• Type services.msc and press Enter.
• Scroll down to find "Visualware application manager" or look for "NetQCheckHTML5Agent".
• Right-click on it and select "Stop".

To Disable the Service (so it won't start automatically):

• In the same services window, right-click the service again.
• Select "Properties".
• In the "Startup type" dropdown, change it to "Disabled".
• Click "OK".

Restart your Mac to complete the process.

Click here to return to the troubleshooting guide.