Understanding the Technology Behind the BCS

The BCS is powered by NetQCheck, an API developed by Visualware that transforms network diagnostics through intelligent connectivity testing. NetQCheck delivers a comprehensive testing framework that can be embedded into network applications and devices for testing, analysing and reporting connectivity problems with remarkable precision.

The system effectively smart-enables any network device or application connected to a TCP/IP network, allowing it to test TCP and UDP protocols while exploring routes to quickly identify quality issues — particularly those challenging last-mile problems that directly impact customer experience.

NetQCheck's strength lies in its highly portable OEM API architecture, which operates seamlessly across any compliant platform — from VoIP phone handsets and firewalls to multimedia set-top boxes, mobile phones, and traditional Windows or Unix PC client workstations.

This universal compatibility ensures organisations can deploy consistent network diagnostic capabilities across diverse hardware infrastructures without sacrificing functionality. The result is proactive network monitoring that identifies and resolves connectivity issues before they escalate into service disruptions, ultimately reducing troubleshooting time and improving overall network reliability.